Please use the this form to request return merchandise authorization.
The consumer has the right to return the goods purchased from Specialneedsequipment.eu and be refunded the full amount paid. Return is subject to certain conditions. The right of withdrawal and return of the goods does not apply in the following cases: Sterile and Hygiene Products and consumables, which are factory-sealed, including but not limited to CPAP masks. The consumer cannot return special orders and products ordered and made specifically for them or tailored to their individual requirements.